The first step is to measure whatever can be easily measured. This is OK as far as it goes. The second step is to disregard that which can't be easily mesaured or to give it an arbitrary quantitative value. This is artificial and misleading. The third step is to presume that what can't be measured easily really isn't important. This is blindness. The fourth step is to say that what can't be easily measured really doesn't exist. This is suicide.
Thanks to Pete for this one, as a response to my previous post.

I've been thinking about the problem of counting recently as the board of Chalmers, my employer, wants to start measuring various things as a way to manage the university. From the things I've heard about it, it sounds like a supremely bad idea. These quotes will come in handy.



Not everything that can be counted counts.
Not everything that counts can be counted.